FAQ
Why Choose MAMANG
Questions & Answers
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What are your main products?
Our main products include advanced medical instruments, particularly ergonomic headlamps designed for healthcare professionals.
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Do you offer customization options?
Yes, we provide OEM/ODM solutions, allowing customization of products to meet specific client requirements.
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What certifications do your products have?
Our products hold CE, FC, and CFDA certifications, ensuring compliance with international quality and safety standards.
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What is your warranty policy?
We offer a two-year warranty on all our products, providing peace of mind and assurance of quality.
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How do I place an order?
You can place an order directly through our website or by contacting our sales team for assistance.
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What is your shipping policy?
We ship globally and utilize secure packaging to ensure products arrive safely and on time.
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Do you accept small orders?
Yes, we accept orders of all sizes, catering to the needs of both large-scale institutions and individual professionals.
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How can I get technical support?
Our customer support team is available 24/7 to provide technical assistance and address any queries or concerns.
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What is your return policy?
We have a hassle-free return policy for defective or damaged products. Please contact us for further assistance.
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Do you have a sustainability initiative?
Yes, we are committed to sustainability and implement eco-friendly practices in our operations to minimize environmental impact.